This Privacy Policy explains how Canal Season handles personal data when you use canalseasonnut.surf and related course services. It describes what we collect, how we use it, when we share it, and the choices available to users.
Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion in appropriate cases, or restriction of certain processing. You may also object to some uses where the law gives you that right. Some requests may be limited where we must keep information for legal, security, or operational reasons.
To make a privacy request, use the contact details in this policy and describe the information or action you are requesting. We may ask for details needed to confirm your identity and locate the relevant records. If a request cannot be fully honored, we will explain the reason where permitted by law.
We retain personal data for the period needed to provide the service, complete transactions, maintain records, resolve disputes, and meet legal obligations. When data is no longer required, we delete it, anonymize it, or restrict it in accordance with our retention practices and applicable law.
If we make material changes, we will update the policy text and may provide additional notice where appropriate. The revised version applies from the effective date shown in the policy or from the time it is posted, as applicable.
We use personal data to create and manage accounts, enroll users in courses, deliver learning content, process payments, provide support, send service notices, maintain security, prevent fraud, analyze site performance, improve our offerings, and comply with legal obligations. We may also use data to enforce our terms and resolve disputes.
We may share personal data with service providers that support hosting, analytics, payment processing, communications, customer support, and course delivery. These parties are expected to use the data only for the services they provide to us and to maintain appropriate safeguards. We do not authorize them to use the data for unrelated purposes.
We may disclose personal data to public authorities, courts, or other parties when we believe disclosure is required to comply with law, enforce our terms, protect rights or safety, or respond to lawful requests. We may also share information to investigate fraud, misuse, or security incidents.
We may collect identifiers such as name and contact details, account and enrollment information, course preferences, payment-related records handled through our service providers, communications sent to us, and technical data such as device, browser, and usage information. We limit collection to what is reasonably needed to operate the site, manage registrations, provide course access, and maintain security.
We receive data directly when you create an account, enroll in a course, submit forms, or contact us. We also collect certain information automatically through site logs, cookies, and similar technologies. In some cases, we obtain limited data from payment processors, analytics providers, or other operational partners that support our services.
Our site may use essential cookies needed for security and core functionality, preference cookies that remember settings, and analytics cookies that help us understand site performance and usage patterns. Some cookies are session-based and expire when the browser closes, while others remain on the device for a limited period unless removed earlier.
You may manage cookies through your browser settings and, where available, through any on-site preference controls. Blocking some cookies may affect site functions such as login, course progress, or saved preferences. We do not rely on cookie settings to override legal or security-related processing that is necessary for the service.
